999p Privacy Policy

999p may collect the following types of information:

2.1 Registration & Identity Information

• Full name
• Date of birth (for age verification — only users aged 21+ may open an account)
• Email address
• Mobile number
• Username and password (stored in encrypted form)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
• Transaction history (records of deposits and withdrawals)
• Wallet balance and bonus credit information

2.3 Technical Information

• IP address
• Browser type and version
• Device information (model, operating system)
• Login time and session information
• Information collected through cookies and tracking technologies

2.4 Usage Information

• Preferred games and betting patterns
• Time spent on the site and pages visited
• Customer support contact history

999p collects information in the following ways:

• Direct collection: Information you provide during account registration, KYC verification, or when contacting customer support.
• Automatic collection: Information automatically collected through cookies, log files, and other technologies while you use the website.
• From third parties: Information received from payment processing services and fraud prevention systems.

999p does not sell user information to third parties. However, information may be shared on a limited basis in the following circumstances:

5.1 Service Provider Partners

Information necessary for service delivery is shared with payment processing services (bKash, Nagad, Rocket, Upay, banks), technology infrastructure providers, and customer support organisations. These partners are required to use information only for specified purposes and are bound by strict confidentiality agreements.

5.2 Legal Obligations

As part of fulfilling legal responsibilities, information may be disclosed under an order from a competent court, a lawful request from a government authority, or other legal processes.

5.3 Fraud Prevention

When investigating fraud, money laundering, or other illegal activities, relevant information may be shared with the concerned authorities.

999p uses industry-standard technologies to protect user information:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology, which prevents third parties from deciphering the data.
• Password Hashing: Your password is never stored directly — only a version transformed using a strong hashing algorithm is kept.
• Access Controls: Only authorised staff can view necessary personal information, and only under a strict need-to-know policy.
• Secure Data Centres: All data is stored in secure server infrastructure.
• Regular Security Audits: The platform's security is regularly tested and evaluated.

In the event of a data breach, 999p will notify the affected users as required by law and as quickly as possible.

Every registered user of 999p enjoys the following rights:

9.1 Right to Access Information

You may request 999p at any time to inform you of what personal information is held about you and how it is being used.

9.2 Right to Correct Information

If any information held about you is incorrect or incomplete, you may request a correction. You also have the option to update certain information yourself from your account settings.

9.3 Right to Delete Information

You may request the deletion of information that is no longer needed beyond legal obligations. However, financial transaction records and identity verification data may need to be retained for a specified period for legal reasons.

9.4 Right to Object to Processing

You have the right to withdraw your consent for your information to be used for marketing communications. Withdrawing consent will not affect your right to receive the core service.

9.5 Right to Lodge a Complaint

If you have any complaint about a breach of the privacy policy, you may contact the 999p support team directly.

To exercise any of the above rights, email [email protected]. Requests will be responded to as quickly as possible after receipt.

999p reserves the right to review and update this Privacy Policy as needed. If significant changes are made to the Policy, users will be notified in the following ways:

• By publishing a notice on the website
• By sending a message to the registered email address
• By displaying a notification at the time of login

Continuing to use 999p's services after changes have been made will be taken as acceptance of the updated policy. It is therefore recommended that you visit this page regularly.